I am writing this letter to thank you for your excellent service during our company trip from April 30 to May 7 of 2014. Our group had a wonderful time in your care and enjoyed themselves immensely.
You and your team went above and beyond our expectations. You put in exceptional effort to make sure our group of almost 800 visitors were safe, comfortable and happy. Normally such a large group of people would pose many challenges, but you and your staff handled everything with the utmost professionalism and efficacy.
Your agency handled every detail from A to Z, from airport transportation and customs, to all our meals, to entertainment and tours, all bus transfers from venue to venue. Over the course of 7 days, there was not one single complaint from our large group. It was truly a remarkable achievement.
Your recommendations, from the spas, shopping venues, restaurants and touristic sites, were perfect. Your professionalism, authenticity and happy smile made our trip to Thailand an unforgettable affair.
We extend our deepest appreciation for your hospitality.
Xuan and Hoa Nguyen World System Builder, Inc.